Providers

Member Services: 1-800-595-0619

CORONAVIRUS/COVID-19: Access important information and updates

Members: You can now sign up for the member portal and access your healthcare data.

Providers: We are excited to announce the launch of our new Provider Portal. For access, please fill out our web portal application here.

Contact Information

Phone

Member Service: 1-800-595-0619

Member Service hours:

Starting on Nov 1 – January 15

Monday – Sunday
6:00 A.M. – 8:00 P.M. PST
Jan 15th- Oct. 31st

Monday – Friday
6:00 A.M. – 5:00 P.M. PST

Agent Support: 1-800-595-0619

Behavioral health number: 1-800-835-2362

Provider Services: 1-800-595-0619

Nurse Triage Service Line: 1-800-611-0744

Delta Dental: 1-888-643-3234

VSP: 1-800-877-7195

Medimpact Pharmacy: 1-844-269-0977

Email

exchange@imperialhealthholdings.com

Mailing Address

Imperial Insurance Companies, Inc
PO Box 61300
Pasadena, CA 91116